Privacy Policy

We use the information we collect to:

• Provide Services: Deploy, maintain, and optimize your agentic workflows and systems
• Security & Compliance: Monitor for security threats, prevent fraud, and ensure compliance with legal obligations
• Product Improvement: Analyze usage patterns to improve features, performance, and user experience
• Support: Respond to your requests, troubleshoot issues, and provide technical assistance
• Communications: Send service updates, security alerts, product announcements, and marketing (with opt-out options)
• Billing: Process payments and maintain accurate financial records
• Legal Compliance: Meet regulatory requirements including GDPR, CCPA, and industry-specific regulations

We share your information only in limited circumstances:

• Service Providers: Trusted vendors who help us operate (cloud hosting, payment processing, analytics)—all under strict confidentiality agreements
• Business Transfers: If we merge with or are acquired by another company, your information may transfer (you'll be notified)
• Legal Requirements: When required by law, subpoena, or to protect our rights and safety
• With Your Consent: When you explicitly authorize us to share with third parties

We never sell your personal information to third parties for marketing purposes.

We implement enterprise-grade security measures including:

• AES-256 encryption for data at rest
• TLS 1.3 encryption for data in transit
• Regular third-party security audits and penetration testing
• SOC 2 Type II compliance
• Role-based access controls and multi-factor authentication
• Automated backup systems with disaster recovery protocols
• 24/7 security monitoring and incident response team
• Employee security training and background checks

While we use industry-leading security practices, no system is 100% secure. We recommend using strong passwords and enabling two-factor authentication.

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal data we hold about you
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data (subject to legal retention requirements)
• Portability: Receive your data in a structured, machine-readable format
• Opt-Out: Unsubscribe from marketing communications at any time
• Restrict Processing: Limit how we use your data in certain circumstances
• Object: Object to processing based on legitimate interests

To exercise these rights, contact us at privacy@agi-dialect.com

We retain your information for as long as necessary to:

• Provide our services and maintain your account
• Comply with legal, tax, and accounting obligations
• Resolve disputes and enforce our agreements
• Maintain security and prevent fraud (security logs retained for 2 years)

When you close your account, we delete or anonymize your personal data within 90 days, except where we're required to retain it for legal compliance.

AGI Dialect operates globally. Your information may be transferred to and processed in the United States and other countries where we or our service providers operate.

For transfers from the EU/EEA, we use Standard Contractual Clauses approved by the European Commission and implement additional safeguards to ensure your data receives adequate protection.

Our services are designed for businesses and not intended for individuals under 18. We do not knowingly collect personal information from children. If we learn we've collected data from a child, we'll delete it promptly.

We may update this Privacy Policy periodically. When we make material changes, we'll notify you via email or through a prominent notice on our platform at least 30 days before the changes take effect.

Continued use of our services after changes become effective constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy or our data practices, please contact us: